These terms and conditions (“Website Terms”, “Terms”) govern the use of the site by the users (“you” or “yours”). Any queries, comments or complaints regarding this site or its terms and conditions should be emailed to Steve directly on steve @ ukvibe .org or telephone +447582620090
By accessing, browsing, using or registering with the Website, you confirm that you have read, understood and agree to these Website Terms in their entirety. If you do not agree to these Website Terms in their entirety, you must not use this Website.
You must only use this Website for lawful purposes, and you must not use it in a way that infringes the rights of anyone else or that restricts or inhibits anyone else’s enjoyment of the Website. You agree to comply with all applicable laws, statutes and regulations regarding the Website and its use. You agree not to upload or transmit the following through the website; any computer viruses or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of a computer and any material which is defamatory, offensive or of an obscene character.
You agree to fully indemnify, us, our brand, and suppliers, harmless, from and against all claims, losses, costs and expenses, including reasonable legal fees, arising out of any breach of these Terms by you, or any other liabilities arising out of your use of this Website or any other person accessing the Website using your personal information.
To the extent permitted by applicable law, UK VIBE disclaims all representations and warranties, express or implied, that content or information displayed in or on this Website is accurate, complete, up-to-date and/or does not infringe the rights of any third party.
Ownership of Rights
This website and its content are protected by copyright and trademark. All rights including intellectual property rights in this website are owned or licenced to UK VIBE. You acknowledge that the material and content supplied as part of the Website shall remain with us.
Accuracy of Content
We have taken every care in the preparation of the content of this website, in particular, to ensure that prices quoted are correct at time of publishing and all products have been fairly described. However, orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. All prices are displayed inclusive of VAT unless stated otherwise and are correct at the time they are entered on to the system. We reserve the right, however, to change prices at any time without notice to you.
Packaging may vary. The weights, dimensions and capacities given are approximate only. We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the product on delivery.
Damage to your Computer or Other Device
UK VIBE uses reasonable efforts to ensure that this website is free from viruses or defect and other malicious or harmful content. However, we cannot guarantee that your use of this website, or any websites accessible through it, will not cause damage to your computer or other device. It is your responsibility to ensure that the right equipment (including anti-virus software) is available to use the website and screen out anything that may damage your computer. Except where required by applicable law, we shall not be liable to any person for any loss or damage they suffer as a result of viruses or other malicious or harmful content that they access from or via the Website.
If you wish to return an item for any reason you need to notify UK VIBE within 60 calendar days from the day after delivery by contacting steve @ ukvibe .org
All boxes and packaging leave UK VIBE in perfect condition, so if upon delivery your box(es) or packaging should be damaged in any way, we ask that you contact us immediately. Similarly, if it is clear that the order contained within the packaging will be damaged, we ask that you refuse delivery. You accept delivery of your goods as ‘in good condition’. UK VIBE must be made aware of products that have been damaged on delivery on the day of the delivery if this does not turn out to be the case. We usually ask that customers take photographic evidence too so that we can then keep it for our own records, and to use as evidence when contacting the courier.
When returning an item to us it is your responsibility to ensure that the item is packaged properly and carefully so that no damage is caused to the item. Failure to do so may result in your return being refused and/or any refund due being reduced. If you are returning goods due to change of mind then they must be returned/collected in a re-saleable condition, failing which refunds may not be accepted.
Where returns have been completed without prior notification and authorisation from UK VIBE, if the item is untraceable, refunds cannot be provided. The burden of proof is that of the customer to prove an item has been returned and to ensure it is returned safely.
If a refund is required due to a product being returned to us we will only issue that refund once we have received the returned product.
We only refund the goods we receive back and postage will not be refunded. We do not offer a free postage for the return of the goods. It is the responsibility of the person who is returning the goods to pay for the return postage back to UK VIBE.
Refunds will be processed within 14 calendar days of receipt of the returned item(s).
Issues With A Product
If a product you have ordered develops a fault then please email steve @ ukvibe .org who will investigate the matter. In order to allow this investigation to take place we will require your order number and photographs of your concerns. If we find that the product is faulty due to no fault of your own then we will arrange a replacement or refund depending on the situation.
If we find that the product has developed a concern due to misuse, wear and tear, or accidental damage by you then we are under no obligation to replace the item or issue you with a refund.
Links to Other Websites
The Website may include links to other websites we think you may want to visit. We do not vet these websites and do not have any control over their contents. UK VIBE cannot accept any liability in respect of the use of these websites.
Limitation of Liability
We exclude all representations, warranties, conditions and terms (whether express or implied by statute, common law or otherwise) to the fullest extent permitted by law.
To the full extent allowed by applicable law, you agree that we will not be liable to you or any third party for any consequential or incidental damages (both of which terms includes, without limitation, pure economic loss, loss of profits, loss of business, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to the Website.
Except to the extent required by applicable law, UK VIBE shall not be liable to any person for any loss or damage which may arise from the use of or reliance on any content or information displayed in or on this Website.
These Terms form the entire basis of any agreement reached between you and us. If any part of the Terms shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions of the Terms.
Changes to These Terms
We reserve the right to amend and update these terms and conditions from time to time and any changes will be updated on the website. It is your responsibility to check for such changes.
Use of this Website from outside the UK
UK VIBE make no representation that any products or services referred to in the materials on this website are appropriate for use, or available, in other locations. Those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable.
Law, Jurisdiction and Language
This website, any content contained herein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with the laws of England and Wales. Any disputes will be decided only by the English courts.
These terms and conditions do not affect your legal rights.